Refund Policy
Effective Date: March, 2025
At Build Estimation, we are committed to providing accurate and detailed cost estimation services for construction projects across the USA. We value our clients and strive for 100% satisfaction. However, due to the nature of our services, we have the following refund policy in place:
Eligibility for Refunds
Refunds may be issued under the following circumstances:
- Duplicate Payment: If a client is charged twice for the same service, we will process a full refund for the duplicate transaction.
- Service Not Delivered: If we fail to deliver the cost estimate within the agreed-upon timeframe and no work has been started, the client may request a full refund.
- Significant Errors in the Estimate: If a client identifies significant miscalculations or discrepancies in the estimate that deviate from the provided project details, we may offer a partial or full refund after review.
Non-Refundable Situations
We do not offer refunds in the following cases:
- Change of Mind: If a client decides not to proceed with the project after the estimation work has started.
- Client-Provided Incomplete or Incorrect Information: If an estimate is prepared based on inaccurate details provided by the client, we are not responsible for refunds.
- Completed Services: Once a cost estimate has been delivered and accepted by the client, no refunds will be issued.
Refund Request Process
To request a refund, clients must:
- Email us at [Insert Contact Email] with their order details and the reason for the refund request.
- Our team will review the request within 5-7 business days and respond accordingly.
- Approved refunds will be processed within 7-10 business days through the original payment method.
Modifications & Adjustments
If you are not satisfied with our estimate, we offer one free revision to make necessary adjustments based on additional information provided by the client.
Contact Us
If you have any questions regarding our refund policy, feel free to contact us at:
📧 info@buildestimation.us
📞 9175469185